The Lead Server performs all the duties of a Server and provides leadership and guidance to restaurant service staff to maximize service levels and labor efficiency. The Lead Server coordinates successful service delivery to members/guests and facilitates productive communication amongst restaurant employees, including culinary and service staff.  The Lead Server also ensures accurate cash handling and meal break procedures during each shift worked and assists with troubleshooting and/or reporting procedural and technical issues for quick resolution.

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• Performs all duties of the restaurant server and Server Assistant positions.
• Works the hours and shifts required according to business demands and departmental staffing needs.
• Assists with monitoring supply inventories and reporting supply needs to Supervisor, Chef or Manager.
• Ensures proper uniform and grooming standards are met by service staff at beginning of each shift.
• Ensures department employees receive required breaks during their shift or report to Manager when business demands prevent the timeliness of breaks.
• ‍Coordinates and ensures stations are properly prepared before and after meal service by ensuring the completion of station side work and check lists.
• Fosters a positive and productive work environment by practicing positive communication skills.
• Provides member feedback regarding daily, weekly and monthly specials to Chef and Manager.
• Assists servers with errors and corrections in POS system during shift.
• Ensures completion of all side work by servers and server assistants prior to shift end.
• Participates in training and reviewing all service employees as directed by manager.
• Monitors plated presentation and consistency of food portions being served and report deficiencies or variances to Chef and/or Manager.
• Reads and interpret documents such as POS orders, recipes, safety rules, operating and maintenance instructions and procedure manuals.
• Ensures responsible alcohol service to all members/guests.
• Ensures that dining room, work areas and storage areas are clean, safe and sanitary during and at the conclusion of shift.
• Ensures proper labeling, storage and rotation of perishable items.
• Performs all opening and closing duties.
• Performs all reasonable requests made by manager.
• Follows BVSA Employee Handbook and policies.
• Follows departmental policies and standard operating procedures.

•Must possess and maintain a CA Food Handler’s Certificate and RBS (Responsible Beverage Service) within 30 days of hire.

•Must be 21 years of age to perform light bartending duties.

•Minimum of two years previous restaurant experience in a three-meal and/or fine dining restaurant preferred.

•Basic math skills.

•Ability to write basic reports and correspondence.

•Ability to speak effectively with customers or employees of the organization. Must be able to communicate orally, read and write in English.

•Must be able to work a flexible work schedule to include Days and Swing shifts.

•While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers to feel or handle, reach with hands and arms, see, talk, hear, and taste or smell. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 30 pounds.

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Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.